Terms and Conditions

Product Safety - BEWARE OF CHEAP IMITATION BOUNCY CASTLES & Inflatable Products

🌈COVID-19 Announcement.🌈

Please find below all important information you need to know for the delivery of your equipment.

If you haven’t already paid online please can you ensure you have the correct money for your equipment as no change can be given, and money is placed in a envelope to make the exchange as safe as possible.

1) Social distancing rules will apply, you must STAY INDOORS on our arrival, set-up and collection.

2) Anyone with covid-19 symptoms CANNOT hire.

3) Secure gardens only with no public access.

4) Only private parties for you and your family in the SAME household are allowed.

5) We prefer not to access your garden through your house, but if we do need to – please could you maintain social distancing.

The above are the steps that we are taking to keep our customers, their children and our staff safe. However, we continue to follow Government advice. If anything changes then we will update our guidelines in accordance with new advice.

We want to reassure our customers that we are taking every precaution to maintain a hygienic and safe environment for everyone so on delivery Equimpent will be cleaned down.

All delivery drivers will wear gloves and masks.

Terms and Conditions

Product Safety - BEWARE OF IMITATION BOUNCY CASTLES & Inflatable Products

1. NO one should use any equipment that is supplied solely for children's use. These units are intended for use by persons below the age of 12yrs. Please ensure no person over this age uses the equipment.
2. A responsible person must be supervising the equipment at ALL times. No person under the influence of drink or drugs should supervise or operate the equipment.
3. Always ensure the equipment is not overcrowded, and limit numbers according to the age and size of people using it. Always avoid a mix of large and small children at the same time.
4. DO NOT allow anyone to bounce on the front safety step as children could easily bounce off the inflatable and get hurt. The step is there to assist users to get on and off!!
5. Ensure that no person with a history of Heart, Neck or Back Problems, High Blood Pressure, Joint or Bone weakness or any person with a history of known medical disabilities are allowed to use the equipment. Also any person who feels unwell should be removed immediately.
6. ALL shoes, glasses, jewellery and badges MUST be removed before using the equipment.
7. NO face paints, party poppers, coloured streamers, silly string, food, drink, sweets, chewing gum, pets, toys, barbeques, smoking, shoes or sharp objects are to be allowed on or near the equipment. This will avoid both choking hazards and potential soiling of the unit. This charge is normally £30.00 but may be more depending on the severity of the soiling. Any soiling damage will be charged as per contract
8. Climbing, hanging or sitting on side walls is DANGEROUS and MUST NOT be allowed.
9. Children should not be pushing, colliding, fighting, attempting somersaults, wrestling, running or behaving in a manner likely to cause injury, damage or distress to others or the equipment.
10. DO NOT allow anyone to be on the inflatable during inflation or deflation as this could damage both the equipment and injure the user.
11. Ensure a safety zone of 2 feet around the equipment is kept clear at all times and use anchors provided.
12. It is strongly recommended that the inflatable should not be used in high winds or wet conditions and should be switched off. After rain showers, any wetness, including bubbling (which is normal) can be dried with the aid of a towel.
13. In the event that the blower stops working, ensure ALL users exit the inflatable immediately. Make sure the blower tube has not come loose, the deflation zip is still closed and that nothing is obstructing the blower. Failing all this, please contact us for possible further assistance.
14. Always use the plug provided. Only use electrical equipment supplied by us, as all electrical equipment is fully tested to the appropriate Health and Safety Guidelines by a qualified electrician and fitted with British Standard approved connections. These connections are splash proof and can be left out in wet weather although do not allow them to become submerged in water.
15. Do not allow any person to interfere, adjust or repair any electrical item, even if qualified to do so. Failure to do so may result in additional cost for the replacement or repair of damaged parts.
16. Any damage to equipment caused by misuse, neglect, loss or failure to follow these conditions, shall deem the Hirer liable for full repair or replacement costs in addition to any loss of business as a result of such loss or damage as per hire contract.

It is essential that these rules are adhered to in order to protect the equipment and those using it. Should there be any questions/issues regarding this, please contact us and resolve them prior to rental.